Tom O'Brien CJDR - Greenwood

Wagoneer Certified
Apr 23, 2021

2021 Jeep Grand Cherokee Driving Down a RoadWhen you first buy your Jeep, you aren’t thinking about the warranty, since you don’t expect anything to go wrong. However, there may be a time when you need to know what is covered in your Jeep warranty. Fortunately, Jeep offers a very comprehensive warranty to protect your investment.

Basic Warranty

Your Jeep is covered for the cost of all parts and labor that are necessary to repair any defective component that was provided by the manufacturer (Chrysler Motors). The basic warranty covers all parts except tires or items that were added after the vehicle left the manufacturing plant (i.e. customizations or aftermarket accessories), so you don’t have to track down a list of covered components to verify whether or not they’re covered. You don’t pay a cent for these repairs.
Towing costs are also covered under the basic warranty, within limits. Your Jeep must be towed to the nearest Chrysler dealership if a defective part makes your vehicle undrivable. The basic warranty goes into effect on the day you take ownership of the Jeep and ends when you hit 36,000 miles or have owned the vehicle for 36 months, whichever comes first. Brakes, wiper blades, and clutch disks are covered for 12 months or 12,000 miles, whichever comes first.

Powertrain Warranty

All new Jeeps come with a five-year or 60,000-mile powertrain warranty, which covers the engine; transmission; and rear-, two-, and four-wheel-drive systems. Specifically, some of the parts that are covered under the powertrain warranty include the timing chain, oil pan, water pump, engine control module, transfer case, transmission mount, axles, and constant velocity joint, among others. These parts should last longer than the parts under the basic warranty, so they are covered longer as well.

Corrosion Warranty

If you need to replace any of the sheet metal on your Jeep because it is rusted through (meaning, there are holes in the metal), the repairs will be covered for 36 months. There is no mileage limit for this part of the warranty; however, the damage must be the result of rust or corrosion, and not from stone chips, scratches, or environmental causes. Outer body panels that are finished and painted are covered for five years or 100,000 miles.

Emissions Warranty

In compliance with federal law, certain emissions components are covered for at least two years or 24 months, whichever comes first. These parts include air system controls, the electronic fuel injection system, the fuel cap and tank assembly, oxygen sensors, spark plugs, exhaust pipes, exhaust manifold, transmission control module, and vacuum hoses, among others. Some parts, like the catalytic converter and powertrain control module, are covered for 80,000 miles or eight years, whichever comes first.

Claiming a Repair Under Warranty

To claim a repair under warranty, you must bring your vehicle in to an authorized Chrysler dealership as soon as a problem is noticed. Chrysler can deny warranty coverage if it’s apparent the repair is necessary due to neglect, abuse, or lack of maintenance, Your repairs will be completed within a reasonable time frame, which is not to exceed 30 days.
If you’ve noticed anything on your Jeep that needs to be repaired, check to see if it should be covered under the warranty. Bring your car into Tom O’Brien Chrysler Dodge Jeep Ram – Greenwood to have any necessary repairs made quickly and correctly.

Image via jeep.com

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